Extend Your Service Hours
Enhance customer experiences and efficiently address inquiries 24/7 with AI-powered conversational agents.
Industries
Retail
Financial Services
Hospitality
Travel
Problem
Your customers are your most valuable asset. When they need you, you need to be there. However, most businesses don’t have the time or resources to answer every communication quickly and efficiently, and very few are able to offer 24/7 service.
Even when service is available, customers with pressing issues are often left at the end of long queues, and customer service representatives are forced to work long hours and answer the same tiresome questions over and over. This decreases customer and employee satisfaction (and also your company’s bottom line).
Solution
Deploy AI-powered conversational agents to extend your service hours and efficiently address inquiries 24/7. No wait times, and no delays. Help customer representatives more confidently address complex questions, and add a captivating new dimension to your online experience.
With our intelligent system, you can help customers autonomously make purchases or bookings, schedule deliveries, track shipments, and address complaints to reduce resolution times. You can also answer questions and collect necessary information ahead of visits to reduce wait times and enable employees to focus on what matters: delivering the best possible service.
Benefits
Offer 24/7 customer service
Increase employee & customer satisfaction
Boost your business
Take the next steps ![]()
Speak with an expert
Speak with a member of the Augustus Intelligence team, and discover how we can help your business scale.
Discover relevant products
Check out our Satisfaction.ai product line, and see how this use case can be brought to life for your teams and business.
